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Subscription & Billing Policy

Last Updated: August 2026

This Subscription & Billing Policy explains how subscriptions, credits, payments, renewals, cancellations, and billing are handled on NuvaFrame.

By purchasing a subscription, credits, or any paid service from NuvaFrame, you agree to this Subscription & Billing Policy in addition to our Terms and Conditions and Refund Policy.

1. Subscription Plans

NuvaFrame offers various subscription plans that may include credits, premium features, priority processing, and additional platform benefits.

Subscription features, limits, and pricing are displayed on the pricing page and may be updated periodically.

2. Billing Cycle

Subscriptions are billed in advance on a recurring basis according to the selected billing period.

Available billing cycles may include:

• Weekly
• Monthly
• Quarterly
• Yearly

Your subscription will remain active until canceled.

3. Automatic Renewal

Unless canceled before the renewal date, subscriptions automatically renew at the end of each billing cycle.

By subscribing, you authorize NuvaFrame and its payment processors to automatically charge your selected payment method for renewal fees.

4. Subscription Cancellation

You may cancel your subscription at any time through your account settings.

Cancellation will stop future renewals but will not affect the current active subscription period.

No refunds will be provided for unused subscription time.

5. Credits

Certain services on NuvaFrame operate using a credit-based system. Credits may be included with subscriptions or purchased separately.

Credits may be used for generating AI images, videos, editing content, or accessing premium features.

Credits:

• Have no cash value.
• Cannot be exchanged for money.
• Cannot be transferred between accounts.
• Cannot be resold.
• May expire according to your subscription plan.

6. Credit Expiration

Unless otherwise specified:

• Monthly subscription credits expire at the end of the billing cycle.
• Annual subscription credits expire at the end of the subscription period.
• Bonus or promotional credits may have separate expiration dates.

Unused credits are forfeited upon expiration and are not refundable.

7. Credit Consumption

The number of credits required for image generation, video generation, editing tools, and other services may vary.

NuvaFrame reserves the right to modify credit requirements, feature availability, and usage limits at any time.

8. Payment Methods

We may accept payments through approved payment providers, including:

• Credit Cards
• Debit Cards
• UPI
• PayPal
• Stripe
• Razorpay
• Other supported payment gateways

Payment availability may vary depending on your location.

9. Failed Payments

If a payment fails:

• Subscription benefits may be suspended.
• Access to premium features may be restricted.
• Automatic renewal attempts may continue.
• Outstanding balances may remain due.

Repeated payment failures may result in account suspension.

10. Price Changes

NuvaFrame reserves the right to modify subscription pricing, credit packages, and service fees at any time.

Existing subscribers may be notified before significant pricing changes take effect.

11. Promotional Offers

From time to time, NuvaFrame may offer discounts, promotional credits, free trials, or special pricing.

Promotional offers:

• May be limited in duration.
• May not be combined with other promotions.
• May be withdrawn at any time.
• May be subject to additional terms.

12. Abuse Prevention

NuvaFrame reserves the right to investigate and take action against:

• Credit abuse.
• Fraudulent transactions.
• Chargeback abuse.
• Account sharing.
• Automated exploitation of services.
• Attempts to bypass usage limits.

Violations may result in credit removal, subscription termination, or permanent account suspension.

13. Taxes

Applicable taxes, duties, VAT, GST, or other governmental charges may be added to purchases where required by law.

Users are responsible for any taxes associated with their purchases.

14. Refunds

Refund eligibility is governed by our Refund Policy.

Generally, credits that have been used, expired, or consumed are non-refundable.

Please refer to our Refund Policy for complete details.

15. Service Availability

Subscription fees cover access to NuvaFrame services but do not guarantee continuous or uninterrupted availability.

Scheduled maintenance, technical issues, or third-party service disruptions may occasionally affect service availability.

16. Changes to This Policy

NuvaFrame may update this Subscription & Billing Policy at any time.

Updated versions will be posted on this page with a revised effective date. Continued use of the platform constitutes acceptance of the updated policy.

17. Contact Information

If you have questions regarding billing, subscriptions, or credits, please contact us:

NuvaFrame

Email: support@nuvaframe.in

Website: https://nuvaframe.in

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